Sanova, operating 9 locations and 15 providers, struggled with an outdated practice management system that limited financial visibility, blocked workflow integration, and burdened staff with manual processes. After partnering with FutureMD Solutions, Sanova achieved transformational results within just six months.
Like many growing specialty practices, Sanova had outpaced its technology. The combination of an aging practice management system, disconnected workflows, and manual billing processes was quietly eroding profitability, while making the administrative team's job harder every day.
Outdated Practice Management Infrastructure
Sanova relied on a client-server PM system that required manual software updates, dedicated IT support contracts, and ongoing hardware maintenance. More critically, it offered limited reporting capabilities, preventing administrators from gaining the financial insight needed to make informed business decisions.
No True Integration with Scheduling or Patient Portal
The existing system could not integrate with modern patient-facing tools. Patients had no access to real-time provider availability, leading to scheduling friction and missed appointment opportunities. Staff had to manually manage scheduling gaps, consuming time that could have been spent on higher-value tasks.
Paper Statements and No Online Payment Option
Without an online payment portal, Sanova was generating and mailing paper statements every month; a labor-intensive, costly process that delayed collections and increased days in accounts receivable. Some balances aged past 120 days, reducing the likelihood of recovery and directly impacting cash flow.
FutureMD offers cloud based AI-powered all-in-one EHR, medical billing & RCM solutions with 24/7 support. FutureMD Solutions implemented a fully integrated, cloud-based platform purpose-built for specialty practices. The platform eliminated the siloed systems that were holding Sanova back, replacing them with seamless workflows across billing, scheduling, patient communication, and revenue cycle management.
Within six months of partnering with FutureMD Solutions, Sanova recorded measurable gains across all key performance metrics, including cash flow and collections, staff efficiency, and patient satisfaction.
40% Profit Increase & 25% Higher Per-Encounter Reimbursement
By replacing disconnected billing processes with FutureMD’s integrated RCM approach, Sanova dramatically improved its ability to collect on every encounter. The real-time analytics unlocked by the new PM platform also revealed key clinical patterns, enabling Sanova to bring in new ancillary equipment that paid for itself in months.
90% Reduction in A/R Over 120 Days & 10 Fewer Days in A/R
FutureMD’s billing team uses the same platform they manage for clients, creating an end-to-end accountability loop that drives faster claim resolution. Accounts receivable aged over 120 days dropped by 90%, and average days in A/R fell by 10 days; resulting in stronger, more predictable cash flow.
$12,000+ Annual Savings from Automated Patient Statements
Moving to digital statements and online payments eliminated a costly, time-consuming monthly process. Sanova now saves over $12,000 annually in direct statement processing costs, while collecting balances faster and with less staff effort.
"The platform has the cleanest interface we’ve used. It’s intuitive and easy to teach staff, onboarding was faster than we expected, and the results spoke for themselves."
FutureMD Solutions isn’t just a software vendor; we’re a billing and revenue operations partner. Our team manages the full revenue cycle for our clients using the same integrated platform, giving us direct accountability for your financial outcomes.
We specialize in multi-specialty and specialty-specific practices, with deep expertise in dermatology, family medicine, internal medicine, urgent care, and more. Whether you’re a solo provider or a 15-provider group across 9 locations, our solution scales to match your complexity.
FutureMD Solutions helps medical practices across the U.S. recover revenue, reduce overhead, and deliver better patient experiences. Let’s show you what’s possible for your practice